Knowledgebase: Network Status VSAT
Network Status VSAT
Posted by Christian Kock on 12 June 2009 11:49 AM

UPDATE JUNE 6th 2009!!

On 06/15/2008, we will be carrying out a scheduled modem software release on the mini-VSAT Broadband network serving all regions. New modem map files will be downloaded to all online modems in preparation for upcoming satellite changes.

This work will begin at 13:00 GMT and have an expected duration of 2 hours. No outage is expected to your TracPhone V7 terminal. A reboot of your modem at your earliest convenience following the download will be needed to activate the new files. If your system is not online during the maintenance activity, the new files will be downloaded the next time your TracPhone V7 is online, and will be activated upon your next modem reboot.  Please complete this process before June 30th to ensure you receive the new files before the satellite changes take place.

If you have any questions or concerns prior to the scheduled maintenance, please contact Thrane & Thrane A/S 
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