Knowledgebase: IP Handset
IP handset will not power up
Posted by Ove C. Nielsen on 19 February 2009 12:49 PM
Thrane & Thrane

Knowledge base – Problems/solutions

Date: February - 2009

 

Product Name & Type:

Product name:  IP handset
T&T type number; TT-403672A
Software version affected:  sw ver < 1.7

 

Subject:

Terminal will switch of Power over Ethernet (PoE) causing IP handset to not power up.

 

Identification:

One or more of the LAN ports do not detect the IP handset when connected to the terminal. (IP handset does not absorb enough power, fast enough). Terminal will switch of Power over Ethernet (PoE) causing IP handset to not power up. .

 

Action:

Download file IP Handset ver_17.zip at the Thrane & Thrane A/S eSupport Download Centre: http://extranet.thrane.com/Support/Technical%20Support.aspx and follow the upgrade guide.


eSupport Self Care


 

 

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